Contact Us

Before contacting us please read the following:

Haven't received your order?

All orders are sent using a Tracked service.

Royal Mail may take up to 10 days to deliver and will not class an item as missing until 10 working days have passed since the order was sent.

You can track the delivery status of your order via our Track Your Order page, the link in your order confirmation email or by clicking on the Need Help? chat button at the bottom right hand side of the screen.

When will my order be sent?

We aim to send out all orders placed before midnight on the next working day (Mon-Fri excluding bank holidays).

This is our target however at busy times we might not be able to do this and once your order has been sent you will receive a dispatch confirmation email. As an example, if you order before midnight on Monday we will aim to send this out to you on Tuesday.

Still need to contact us?

The best way for us to assist you is by completing our dedicated contact form below and we will reply via email. Please include your order reference where possible.

Our typical working days are Monday to Friday excluding bank holidays. We usually reply within a day, but it can take us a bit longer over the weekends as we may be away at events. 

Get in Touch

  • The Guardian brand logo

    "Ever been cold on a picnic (I think we know the answer) or wet at a festival (there's an alternative)? Then you need to get yourself a GIGSAK! This waterproof blanket with a fleece top opens up like a giant bag, so you can either decide to sit on it, put your legs in it or shelter inside it. You'll be the envy of Glastonbury, no, really."

    The Guardian 
  • The Sunday Times brand logo

    "You know that feeling — just as the festival is rocking, a cloud heaves into view to put a damper on things. No worries: just lift up the top layer of your GIGSAK and get inside. With a cosy fleece blanket on one side and a thick waterproof backing on the other, it’ll keep two music fans snug and dry until the end of the show."

    The Sunday Times 
  • NME brand logo

    "This waterproof blanket doubles up as a cosy shelter, perfect for avoiding the rain and mud at festivals this year. Turn it inside out to sit inside the GIGSAK and be able to watch your favourite bands whatever the weather."

    NME Magazine 
  • Camping with Style website logo

    "From camping and picnics in the park to summer festivals, the GIGSAK is a versatile picnic rug that’s great quality, and doubles up as a rain shelter. Perfect for everything that the Great British summertime can throw at you!"

    Camping with Style 
  • Dorset Mums website logo

    "GIGSAK has an opening for children to climb in if they get cold or to use as protection when the heavens unexpectedly open and it pours with rain. This actually happened to us when we visited Kingston Lacy and we had to hilariously dive under it to keep us and the kids dry!"

    Dorset Mums 
  • Chelsea Mama website logo

    "GIGSAK is simple to turn into a shelter – simply use the inside corner handles to turn it inside out. It’s big enough for 2 or 3 people to use in this way and convert it back to a picnic blanket when it stops raining. We have used our GIGSAK a few times now and it is fabulous."

    Chelsea Mamma 
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Take GIGSAK Everywhere

  • Four young people at the beach sat on a GIGSAK outdoor waterproof blannket, the only outdoor waterproof blanket you can sit inside. On the GIGSAK outdoor waterproof blanket is food, a wine bottle and some wine glasses. They are enjoing an afternoon outside, laughing and enjoying the day.

    The Beach

    Enjoy a perfect day at the beach. Sun, wind, or rain, it doesn't matter with GIGSAK.

  • Three young woman sat on a GIGSAK outdoor waterproof blannket, the only outdoor waterproof blanket you can sit inside. On the GIGSAK outdoor waterproof blanket is a basket containing a drinks bottle. They are enjoing an afternoon outside, laughing and enjoying the day.

    Picnics and Barbeques

    Lounge around all day long, with GIGSAK we've got you covered.

  • Three young women at a music festival sat on a GIGSAK outdoor waterproof blannket, the only outdoor waterproof blanket you can sit inside. They are enjoing an afternoon outside, laughing and enjoying the day.

    Festivals

    Party all day and all night. Keep warm and dry with GIGSAK.

  • Crowd of people stood in front of the London Eye enjoying the New Years celebration fireworks

    After Dark

    Enjoy the evening fireworks and open-air cinema. Wrap yourself up with GIGSAK and stay warm and toasty.